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Shipping & Returns 

Shipping Policy

Thank you for shopping at our online store! We want to ensure a transparent and smooth shipping experience for our valued customers. Please review the following shipping policy to understand how we handle shipping, timeframes, and costs.

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Shipping Timeframes:

  • As we source products from various locations around the world, shipping timeframes may vary. Please check the product description for estimated delivery times.

  • Orders are typically processed within 1-3 business days. However, certain items may require additional processing time.

  • Domestic Items: If the product is in stock at our U.S. warehouse, orders are typically processed and shipped within 2-3 business days.

  • International Items: For products sourced from our international partners, shipping times may vary. In these cases, orders may take longer to arrive due to factors such as customs processing and international transit times.

 

Shipping Costs:

  • Shipping costs are included in the price of the item. This means that the price you see on the product page is the total amount you'll pay, inclusive of shipping charges.

  • We strive to offer competitive pricing while ensuring a reliable and efficient shipping service.

 

Tracking Information:

  • Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this information to track the status and location of your shipment.

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Address Accuracy:

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout to avoid delays or mis-delivery.

 

Delivery Issues:

  • In the rare event of a delivery issue, such as a lost or damaged item, please contact our customer support team. We will work to resolve the issue and ensure your satisfaction.

 

International Shipping:

  • We currently do not offer international shipping. However, delivery times and costs may vary based on the destination. Please refer to the product description for specific details.

 

Delays:

 

  • While we strive to meet estimated delivery times, please be aware that unexpected delays can occasionally occur due to supply chain disruptions, weather conditions, or other factors outside of our control. We will keep you informed of any significant changes to your expected delivery date.

 

By making a purchase from our online store, you agree to and accept the terms outlined in this shipping policy. If you have any questions or concerns, feel free to contact our customer support team.

 

Thank you for choosing us for your online shopping needs!

Return & Exchange Policy

We understand that sometimes products may arrive damaged or not as described.

 

Your satisfaction is our priority, and we are committed to making the return and exchange process as straightforward as possible. Please review the following policy for information on how to handle damaged or misrepresented items.

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Returns:

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If you receive a damaged or defective item, or if the item is not as described on our website, you may be eligible for a return. To initiate a return, please follow these steps:

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  1. Contact Us:

  2. Provide Details:

    • Clearly describe the issue with the item and, if possible, provide supporting images. This will help us assess the situation more effectively.

  3. Return Authorization:

    • Wait for confirmation and instructions from our customer support team before returning the item. We may provide a return authorization and specific instructions for the return process.

  4. Return the Item:

    • Pack the item securely, including all original packaging and any accessories. Ship the item back to the address provided by our customer support team.

  5. Refund or Replacement:

    • Once we receive the returned item and verify the issue, we will process a refund or send a replacement, as per your preference.

 

Exchanges:

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If you wish to exchange an item due to damage or misrepresentation, please follow the return process outlined above and specify your desire for an exchange when contacting our customer support team. We will do our best to facilitate a smooth exchange process.

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Conditions for Returns and Exchanges:

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  • Items must be returned in their original condition, including packaging and accessories.

  • Returns or exchanges will only be accepted within [number of days] days of receiving the item.

  • We reserve the right to refuse returns or exchanges that do not meet these conditions.

 

Contact Information:

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For any questions or concerns regarding returns and exchanges, please contact our customer support team at BizzyBeePotpourri@gmail.com.

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Thank you for choosing us, and we appreciate your understanding as we work to ensure your satisfaction with every purchase.

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